Reference

tati99 Terms for Indonesia Accounts

tati99 terms set the rules for opening an account, using live tables, slots, Crash Games, Bingo, and Royal Fishing, and adding funds through DANA, OVO, GoPay, or QRIS.

DANA, OVO, GoPay, QRISLive tables and slotsCrash Games, Bingo, Royal FishingAndroid, iPhone, desktopLocal law only
tati99 tati99 Terms for Indonesia Accounts
CONTACT CHANNELS

Contact Us About These Terms

If a clause is unclear, start with live chat so we can point you to the exact section and attach the case to your account. We also answer by WhatsApp and email, which helps when you need a written trace for a name change, a device reset, or a payment-name mismatch. Our team works daily in WIB, so you can reach us during evening deposits or early morning logins.

Team online

Live Chat

Open live chat daily 09:00-23:00 WIB when you need help reading a clause, checking a paused account, or matching a DANA, OVO, GoPay, or QRIS record. We keep the chat tied to your case so the same agent can follow it.

WhatsApp

Use WhatsApp during 09:00-23:00 WIB for a faster written thread when your phone number, wallet name, or device changed. Send the page link and your account name, and we will reply with the clause that applies to your case.

Email

Email works at any hour for change requests and disputes that need a paper trail. Tell us what you want changed, attach the relevant screenshot if you have one, and we will send the next step in writing.

RECORD CARE

How We Handle Your Records

We keep this page tied to the records that matter: acceptance time, device login, payment matching, and support replies.

Data Handling

We keep the data needed to open your account, verify a DANA, OVO, GoPay, or QRIS transaction, and resolve a dispute. Payment references are matched against your account name and login record, then stored only as long as law or audit needs require.

Cookies

Our site uses session cookies so your browser stays signed in while you move between this page, the cashier, and the lobby. On Android Chrome, iPhone Safari, or desktop browsers, you can clear them anytime and log in again.

Account Security

Use one phone number and one wallet name for your account. If the device changes, we may ask for a fresh login, a code check, or a document match before we restore access and keep the record clean.

Retention

We retain acceptance logs, support chats, and payment traces for the period needed to answer a terms dispute or meet local law. When a record is no longer required, we remove or de-identify it under our internal schedule.

Change Requests

If you need a correction to your account name, contact number, or wallet reference, send the request from your registered channel. We review the request, confirm the match, and update the record when the change is allowed.

Contact Path

For questions about a clause, use live chat or WhatsApp first. If you need a written trail, email us with the page link and the date you accepted the current terms.

Common Questions About These Terms

The answers below focus on the practical parts of these terms: when they start, how local law changes access, what we check when your wallet name or device changes, and how you ask us to amend a record. If you are reading on mobile, you can still use the same clauses; the page renders on Android, iPhone, and desktop.

They apply when you open an account, accept the page, log in, or send value through DANA, OVO, GoPay, or QRIS. Continuing to use the service after an update means you accept the current version.

Only where local law permits. If the rules in your location do not allow access, you must not use the service or try to open an account from that location.

A name match helps us confirm that the payment belongs to you and prevents a mistaken credit or delay. If the names differ, we may pause the request until the record is checked.

A device change can trigger a fresh login or a code check, especially if the session is new or shared. That step helps us keep your account access tied to the right device record.

Send the request from your registered chat, WhatsApp, or email thread, explain the change you want, and attach any screenshot that helps. We will confirm the match and update the record if the clause allows it.

We keep acceptance logs, support messages, and payment traces only for the period needed to answer a dispute, complete a check, or meet local law. After that, we remove or de-identify them.

Contact live chat first, then ask for email if you need a written trail. We can point you to the exact clause, record your concern, and tell you what happens next.